Terms of Service

MyClawn AI Search Audit · Last updated: November 9, 2026

1. Who we are and who these terms are for

MyClawn AI Search Audit (aisearch.myclawn.com) is a service of 20Vision GmbH, Anisgasse 30, 1220 Vienna, Austria. Company register FN 578589t, Commercial Court Vienna (Handelsgericht Wien). VAT ID ATU78179659. Email [email protected]. These terms apply to every order on aisearch.myclawn.com. "Business" means you order for your trade, business or profession; "consumer" means you don't. Where a section applies to only one of them, it says so. You must be at least 18.

2. The service

Monthly AI search visibility audit for your business website: buyer questions tested in live search, crawler and schema check, and ready-to-paste fixes. From $39 a month.

What it does not do is listed on the home page under "What it won't do". The work is done by automated AI systems; no person reviews each job unless we say so. Turnaround times are typical times, not guarantees, and there is no service level agreement.

3. AI-made output: check it before you rely on it

Audits, scores and fixes are produced by automated AI tools from your public website and live web search, and can be wrong or out of date. Search and AI answers change daily and differ by user and location; we do not guarantee rankings, citations or that any AI assistant will mention you. Check every fix before you publish it.

You are responsible for checking the output and for every decision, publication or filing you make with it.

4. Acceptable use

Do not publish the drafted pages or schema with claims that are not true for your business (prices, ratings, licences, locations, reviews). You are responsible for what you publish and for search engine guidelines. Audit only websites you own or are authorised to work on.

In general you may not use the service for anything unlawful; to infringe others' rights; to upload malware; to try to get around limits, access other customers' data or attack the service; or to build a competing dataset from it. We may refuse or stop jobs that break this section.

5. Your files, the output and intellectual property

You keep all rights to what you upload. You give us the non-exclusive right to store and process it only to deliver your job and the included changes; we do not use it to train AI models or for marketing. You confirm you may have the website you send audited. Drafted texts, schema and files we deliver are yours to use; facts in them come from your own pages.

Once paid, the output is yours to use for any lawful purpose; to the extent any rights in it arise for us, we transfer them to you, or where that is not possible grant you an exclusive, perpetual, worldwide licence. AI-made output may not be protected by copyright, may resemble other content, and we do not promise that it is unique or free of third-party rights. Our software, prompts and templates stay ours.

6. Confidentiality and personal data

We keep your files confidential and delete them 30 days after the job was created (unpaid drafts after 24 hours). If your files contain personal data of others (people named on your website (for example owners, staff or reviewers)), we process it on your behalf under the Data Processing Agreement, which is part of these terms for business customers. Our own processing is described in the Privacy Policy.

7. Plans, billing and cancellation

Plans: Starter: $39 a month, 1 website audited and fixed every month; Pro: $129 a month, 4 audits a month: weekly for 1 site, or 4 sites. Prices are in US dollars; taxes may be added at checkout. Payment is handled by Stripe. A plan renews every month until you cancel. You can cancel at any time under Account (billing portal); the cancellation takes effect at the end of the paid month and no further charges are made. Each job includes two rounds of changes; unused jobs do not carry over. We do not raise the price of a running plan; new prices apply only to new plans.

8. Refund if it misses

If a result still misses after the included changes, email [email protected] within 14 days of the charge and we refund that month.

9. Right of withdrawal (consumers in the EU, EEA and UK)

If you are a consumer, you can withdraw from this contract within 14 days of the order without giving a reason. To withdraw, send a clear statement (for example by email to [email protected]) to 20Vision GmbH, Anisgasse 30, 1220 Vienna, Austria. Sending it before the period ends is enough. We refund all payments within 14 days of receiving it, using the same payment method.

By placing an order you expressly ask us to start the work right away, before the withdrawal period ends. If you withdraw after we started, you pay a proportionate amount for what was already provided. Once a job is fully delivered at your express request, and you acknowledged that, you lose the right of withdrawal for that job.

Model withdrawal form: To 20Vision GmbH, Anisgasse 30, 1220 Vienna, Austria, [email protected]: I hereby withdraw from my contract for the following service: ___ · Ordered on: ___ · Name: ___ · Address: ___ · Date: ___

10. Defects

If a result does not match what was ordered, tell us and we fix it through the included changes; if that fails, the refund in section 8 applies. Consumers keep their statutory warranty rights. For businesses, the remedies in this section and section 8 are the only remedies for defective output, and claims must be raised within 14 days of delivery.

11. Liability

We are liable without limit for intent and gross negligence, for injury to life, body or health, and wherever liability is mandatory (including under the Austrian Product Liability Act).

Businesses: otherwise we are not liable for slight negligence. In any case we are not liable for indirect or consequential loss, lost profit, lost data that a normal backup would have kept, or losses arising from decisions, publications, filings, hiring, outreach or payments made on the basis of the output, and our total liability is limited to the fees you paid in the 12 months before the claim.

Consumers: otherwise we are not liable for slight negligence, except for damage to your person. Nothing in these terms limits your rights under mandatory consumer law.

12. Your responsibility to us (businesses)

If you are a business, you hold us harmless from claims of third parties (for example people in your files, candidates, contacts or rights holders) that arise from your content, your instructions or your use of the output in breach of these terms or the law, including reasonable legal costs.

13. Suspension and termination

We may suspend or end the service for you if you seriously breach these terms or the law, and refund the unused part of your month unless the breach was intentional. We may discontinue a service with 30 days' notice on the site and refund any prepaid unused period.

14. Law and disputes

Austrian law applies, excluding its conflict-of-law rules and the UN Convention on Contracts for the International Sale of Goods. If you are a consumer, you keep the protection of the mandatory law of the country where you live, and you can sue and be sued in the courts there. For businesses, the competent court in Vienna, Austria has exclusive jurisdiction. We are not obliged and not willing to take part in consumer arbitration proceedings.

15. Changes and final provisions

We may update these terms. Each new job is placed under the terms shown at the upload button at that time; jobs already ordered keep the terms they were ordered under. If a clause is invalid, the rest stays valid. The contract language is English. You can save and print these terms from this page.